free shipping over $59
Lila Set
Limited Time: UP TO 70% OFF
Regular price
$56.95 USD
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Free Shipping
Free Shipping Over $59
Easy Returns
Return with Ease
Secure Checkout
100% Secure Checkout
ECO Sustainable
Eco-Friendly & Sustainable
Customer Satisfaction Guarantee
Satisfaction Guaranteed
Complimentary Gift Wrapping
All Orders Gift Wrapping
Complete the set
Description
The "Lila" set combines elegance with a hint of allure, perfect for those who appreciate refined detailing. With delicate floral lace accents and frayed edges, this set offers a modern twist on classic romance. Light, soft, and exquisitely crafted, "Lila" invites you to embrace confidence and comfort in equal measure.
Details:
- Underwired bra with floral lace and a scalloped edge for a flattering finish.
- High-waisted thong with matching lace accents for a seamless, coordinated look.
Care Instructions:
- Wash with like colors
- Hand wash cold
Material:
- 95% Polyester, 5% Elastane
Shipping
Shipping Policy
At Keep Mysterious, we aim to provide a seamless shopping experience from start to finish. Below you will find information regarding our shipping policies:
Processing Time:
- Orders are processed within 1 to 3 business days. Please note, orders placed on weekends or holidays will be processed the next business day.
Shipping Methods and Transit Time:
- Standard Shipping: Delivered within 3 to 8 business days.
Free Shipping:
- We offer free standard shipping on all orders over $59. For orders below this amount, standard shipping rates apply and will be calculated at checkout.
Shipping Confirmation and Order Tracking:
- Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. This allows you to monitor your shipment's progress until it reaches your door.
Shipping Restrictions:
- Currently, we only ship to addresses within the United States. We do not ship to P.O. Boxes or APO/FPO addresses.
Lost or Stolen Packages:
- Keep Mysterious is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon inquiry, we will confirm delivery to the address provided, date of delivery, tracking information, and shipping carrier information for the customer to investigate.
Address Changes:
- If you need to change your shipping address, please contact us immediately. Once an order has shipped, we are unable to change the shipping address.
Order Cancellations:
- Orders cannot be cancelled once they have been processed. If you need to cancel an order, please contact our customer service team as soon as possible.
Delays:
- While we strive to meet all stated delivery times, Keep Mysterious is not responsible for delays caused by events beyond our control, including but not limited to adverse weather conditions, carrier delays, or customs delays.
Thank you for shopping with Keep Mysterious! If you have any further questions regarding our shipping policy, please contact our customer service team at customerservice@keepmysterious.com.
Returns
Return Policy
At Keep Mysterious, we are dedicated to ensuring your satisfaction with every purchase. If you are not completely satisfied, we offer a simple and free return process.
14-Day Free Returns:
- We accept returns within 14 days.
- Items must be in their original condition, unworn, unwashed, and with all tags attached.
Final Sale Items:
- Items marked as "Sale" are not eligible for return or exchange.
Return Process:
-
Initiate Return:
- Contact our customer service team with your order number and details of the item(s) you wish to return.
-
Receive Return Label:
- You will receive a prepaid shipping label via email once your return request is approved.
-
Pack and Ship:
- Pack the item(s) securely in the original packaging or a sturdy box, and attach the prepaid return label.
- Drop off the package at your nearest shipping carrier location.
Processing Returns:
- Upon receiving your return, we will inspect the items. If they meet our return criteria, a refund will be processed to the original payment method within 7-10 business days.
Exchanges:
- We do not offer direct exchanges.
Damaged or Defective Items:
- For items received damaged or defective, please contact our customer service team immediately to resolve the issue promptly.
Thank you for shopping with Keep Mysterious! For any questions regarding our return policy, please reach out to our customer service team at customerservice@keepmysterious.com.
Frequently Asked Questions
When will I receive my order?
We process orders within 1 to 3 business days. Once shipped, your order will be delivered within 3 to 8 business days. You will receive a shipping confirmation with tracking information once your order is on its way.
How can I track my order?
Once your order ships, you will receive a confirmation email with tracking information. You can use the provided tracking number to follow the progress of your shipment on the courier's website.
Can I change my shipping address after placing an order?
If your order has not yet been processed, please contact our customer service team as soon as possible to update your shipping address. Once the order has been processed, we are unable to make changes to the shipping address.
What should I do if my parcel hasn't arrived yet?
If your delivery is more than 4 business days overdue, please check the tracking link sent to you via email to see the progress of your shipment. If further assistance is needed, feel free to contact us at customerservice@keepmysterious.com.
What can I do if the size doesn't fit?
If the size doesn't fit, we offer a 14-day free return policy on eligible items. Simply return the item within 14 days and place a new order for the correct size. Please note that sale items are not eligible for return.
Where can I find the size chart?
The size charts are displayed at the bottom of the page once you've clicked on the item you wish to select. Simply scroll down to view the sizing information.
Do you offer gift wrapping?
Yes! We carefully pack all orders with a gift-ready presentation, free of charge. Each order is wrapped beautifully, so it’s ready to impress.
What payment methods do you accept?
We accept all major credit cards, PayPal, and other secure payment methods.
How do I cancel my order?
If you need to cancel your order, please contact our customer service team as soon as possible. If your order has already been processed or shipped, we may not be able to cancel it.